Terms of use

By using SmartRx websites or apps (including SmartRx CPD and the Smart Rx patient medicine portal) you agree to these points. Australian focus; educational and pharmacy-service use.

Nature of SmartRx CPD

• SmartRx CPD is a companion / deep-link educational aid and self-recording ledger helper for Australian pharmacists.
• It is not a Pharmacy Board of Australia accredited CPD provider and does not claim PSA accreditation unless a specific activity is later approved and clearly labelled.
• Credit estimates in the ledger are for your own planning; you remain responsible for meeting Board CPD requirements and keeping audit records.

Patient medicine portal

• The Smart Rx portal helps patients understand and order medicines through the pharmacy. It does not replace advice from your pharmacist or prescriber for your specific situation.
• Account, payment, and clinical terms for the portal will be published separately before public patient onboarding.

Content & copyright

• Do not paste or redistribute copyrighted full text without a licence. Prefer official publisher sites via deep-links and companion workflows.
• Demo / synthetic modules are labelled as such. We do not scrape or republish Medscape or AJP full text in a paid product without written licence.

Accounts, waitlist & email

Some product features may store information on your device until you sign in to a cloud account. See Pricing Privacy.

Refunds & cancellations

Paid SmartRx pharmacist subscriptions (when billing is live via our payment partner) are charged in advance for the selected period (monthly or yearly).

• Cooling-off / unused period: If you cancel within 14 days of first purchase and have not made substantial use of paid features, contact us for a full refund.
• After 14 days: You may cancel renewal at any time; access continues until the end of the paid period. Mid-period refunds are considered on a case-by-case basis (e.g. billing error, duplicate charge).
• How to request: Email the product owner via the contact details below with your account email and transaction/order reference. We aim to respond within 5 business days (Australian business days).
• App store purchases: If you bought through Apple or Google, their store refund rules also apply; you may need to request via that store.

This refund policy is provided for checkout and seller-of-record compliance (including Paddle). It does not limit any non-excludable rights under the Australian Consumer Law.

Disclaimer

Content is educational and may be incomplete. It is not clinical advice for a specific patient. Always apply professional judgement and primary sources. Product pricing (pharmacist tools) may change before billing goes live.

Contact

SmartRx · Level 1/457-459 Elizabeth Street, Surry Hills, NSW 2010 · www.smartrx.com.au

Last updated: 20 Sep 2026.